MKF Kristal M Signature Tote Bag by Mia K

Trendzi Bag Co. Currently Ships To:

US and US Territories including:

P.O. Boxes

All US Military bases, APO/FPO

American Samoa, Guam, Puerto Rico,
and the U.S. Virgin Islands

Australia

Canada

New Zealand

Standard Shipping

2-7 Business Days for US Products

6-16 Business Days for Overseas Products

Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at trendzi-bag@outlook.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.

You can always contact us for any return question at trendzi-bag@outlook.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Shipping and handling charges are non-refundable. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7-10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at trendzi-bag@outlook.com.